COBHAM Explorer 710 Manuel d'utilisateur

EXPLORER 710User manual

Table of Contents98-140012-A xTo create a diagnostics report ...

Table of Contents98-140012-A xiTroubleshooting ...

98-140012-A General description 1Chapter 1Introduction to EXPLORER 7101General descriptionThe EXPLORER 710 is a handy portable terminal supporting sim

Chapter 1: Introduction to EXPLORER 71098-140012-A Features and interfaces of the EXPLORER 710 2• Video conference and Streaming• VPN (Virtual Private

Chapter 1: Introduction to EXPLORER 71098-140012-A Features and interfaces of the EXPLORER 710 3Overview of interfacesThe EXPLORER 710 provides a numb

Chapter 1: Introduction to EXPLORER 71098-140012-A Your EXPLORER 710 terminal 4Your EXPLORER 710 terminalOverviewThe EXPLORER 710 is a compact unit co

Chapter 1: Introduction to EXPLORER 71098-140012-A Your EXPLORER 710 terminal 5Display and keypadThe EXPLORER 710 has a display and keypad providing q

Chapter 1: Introduction to EXPLORER 71098-140012-A Your EXPLORER 710 terminal 6Display menuUser interfacesThe keypad and display are used for pointing

Chapter 1: Introduction to EXPLORER 71098-140012-A Your EXPLORER 710 terminal 7BatteryThe EXPLORER 710 comes with a rechargeable battery, which is eas

98-140012-A Unpacking and assembling 8Chapter 2Getting Started2This chapter describes:• what is included in the delivery,• how to insert and remove th

98-140012-A iiDocument number: 98-140012-ARelease date: 20 September 2013DisclaimerAny responsibility or liability for loss or damage in connection wi

Chapter 2: Getting Started98-140012-A Unpacking and assembling 9To open the transport latchThe EXPLORER 710 has a transport latch, securing the transc

Chapter 2: Getting Started98-140012-A Unpacking and assembling 10To detach the antenna, do as follows:1. Locate the slide locks on the bottom of the t

Chapter 2: Getting Started98-140012-A Unpacking and assembling 11To insert the SIM cardThe SIM card is provided by your Airtime Provider. Insert the S

Chapter 2: Getting Started98-140012-A Unpacking and assembling 12To remove the batteryTo remove the battery, do as follows:1. If the transceiver and a

Chapter 2: Getting Started98-140012-A Connecting cables 13Connecting cablesConnectorsThe connector panel is placed on the side of the EXPLORER 710 and

Chapter 2: Getting Started98-140012-A Connecting cables 14To connect the antennaThe antenna cable is connected at delivery.To connect powerWhen you co

Chapter 2: Getting Started98-140012-A Starting up the EXPLORER 710 15Starting up the EXPLORER 710To switch the EXPLORER 710 on or off1. Slide and hold

Chapter 2: Getting Started98-140012-A Starting up the EXPLORER 710 16To enter the SIM PINTo enter the SIM PIN using the display and keypad, do as foll

Chapter 2: Getting Started98-140012-A Starting up the EXPLORER 710 17To point the antennaTo obtain optimum bandwidth and operating time, adjust the po

Chapter 2: Getting Started98-140012-A Using a fixed antenna installation 18there is any other status information to show, e.g. if a call or data sessi

98-140012-A iiiSafety summary 1The following general safety precautions must be observed during all phases of operation, service and repair of this eq

Chapter 2: Getting Started98-140012-A Making the first call or data session 19Making the first call or data sessionTo make the first callAfter connect

Chapter 2: Getting Started98-140012-A Making the first call or data session 20To make the first data connection (LAN)Do as follows:1. Connect a LAN ca

98-140012-A User interfaces 21Chapter 3Using the EXPLORER 7103User interfacesThe following user interfaces are available when using the EXPLORER 710•

Chapter 3: Using the EXPLORER 71098-140012-A Enabling or disabling an interface 22To enable or disable interfaces with the web interfaceTo enable or d

Chapter 3: Using the EXPLORER 71098-140012-A Using a Computer, smartphone or tablet 23Using a Computer, smartphone or tabletOverviewThe following inte

Chapter 3: Using the EXPLORER 71098-140012-A Using a Computer, smartphone or tablet 24To connect to the WLAN interfaceTo connect to the WLAN interface

Chapter 3: Using the EXPLORER 71098-140012-A Using a Computer, smartphone or tablet 25To connect to the LAN interfaceBefore connecting to the LAN inte

Chapter 3: Using the EXPLORER 71098-140012-A Using a Computer, smartphone or tablet 26To start or stop a data connection (LAN or WLAN)By default, if t

Chapter 3: Using the EXPLORER 71098-140012-A Using a phone 27Using a phoneCall typesDefinitionThe phone connection can be either a Standard Voice conn

Chapter 3: Using the EXPLORER 71098-140012-A Using a phone 28To connect your smartphone for making callsFor details on initial setup of your smartphon

Antenna Safety Instructions98-140012-A ivFCC Radiation Exposure statementTransceiver Unit (when separated from the Antenna Unit):This equipment compli

Chapter 3: Using the EXPLORER 71098-140012-A Using a phone 29To connect an analogue phoneBefore connecting to the Phone interfaceTo connect a phone to

Chapter 3: Using the EXPLORER 71098-140012-A Using a phone 30To connect an ISDN phone or modemBefore connecting to the ISDN interfaceTo connect a phon

Chapter 3: Using the EXPLORER 71098-140012-A Using a phone 31To make or receive a phone call with EXPLORER 710Smartphone, analogue phone, ISDN phone o

Chapter 3: Using the EXPLORER 71098-140012-A Using a phone 32Local numbers and special functionsOverviewThere are a number of local numbers and dialin

Chapter 3: Using the EXPLORER 71098-140012-A Viewing alarm messages 33Viewing alarm messagesWhen an alarm is present, the display and the web interfac

Chapter 3: Using the EXPLORER 71098-140012-A Viewing properties of the EXPLORER 710 34Viewing properties of the EXPLORER 710Using the display and keyp

98-140012-A 35Chapter 4Using the web interface4This chapter describes how to use the web interface to operate, set up and configure your system. It ha

Chapter 4: Using the web interface98-140012-A Introduction 36IntroductionThe web interfaceWhat is the web interface?The web interface is built into th

Chapter 4: Using the web interface98-140012-A Introduction 37Overview of the web interfaceWhen the web interface opens, the title bar shows the name o

Chapter 4: Using the web interface98-140012-A Introduction 38Icons in the icon barsThe icon bars are always available at the top and bottom of the web

About this manual98-140012-A vRadiation WarningYou, as the qualified end-user of this radio device, must control the exposure conditions of bystanders

Chapter 4: Using the web interface98-140012-A Entering the SIM PIN in the web interface 39Entering the SIM PIN in the web interfaceDo you need a SIM P

Chapter 4: Using the web interface98-140012-A Pointing the antenna 40Pointing the antennaFor detailed information on the pointing procedure, see To po

Chapter 4: Using the web interface98-140012-A Using the Dashboard 41Using the DashboardThe Dashboard has two main functions: To start and stop data co

Chapter 4: Using the web interface98-140012-A The Control panel 42The Control panelThe control panel is used for accessing the settings and functions

Chapter 4: Using the web interface98-140012-A Using the Log 43Using the LogTo access the LogTo access the Log, select  and select Log from the menu.

Chapter 4: Using the web interface98-140012-A Configuring the LAN interface 44Configuring the LAN interfaceThe terminal has two LAN connectors. LAN#1

Chapter 4: Using the web interface98-140012-A Configuring the WLAN interface 45Configuring the WLAN interfaceTo enable or disable the WLAN interfaceTo

Chapter 4: Using the web interface98-140012-A Port forwarding 467. Next to Key type, select Hexadecimal or Text.The encryption key must normally be a

Chapter 4: Using the web interface98-140012-A User group settings (LAN and WLAN) 47User group settings (LAN and WLAN)To set up your LAN or WLAN networ

Chapter 4: Using the web interface98-140012-A Configuring the Phone interface 48Configuring the Phone interfaceTo enable or disable the Phone interfac

About this manual98-140012-A viTypographyIn this manual, typography is used as indicated below:Bold is used for the following purposes:•To emphasize w

Chapter 4: Using the web interface98-140012-A Configuring the USB interface 49To configure the ISDN interface1. In the Control panel , select ISDN.2.

Chapter 4: Using the web interface98-140012-A Managing IP handsets or smartphones 50Managing IP handsets or smartphonesOverviewThis section describes

Chapter 4: Using the web interface98-140012-A Support 517. Set the call type for incoming calls.You can select Standard voice or 3.1 kHz audio or both

Chapter 4: Using the web interface98-140012-A Support 52To upload softwareTo upload software from your computer to the terminal, do as follows:1. Down

Chapter 4: Using the web interface98-140012-A Configuring the terminal settings 53Configuring the terminal settingsTo set up pointing at power upTo se

Chapter 4: Using the web interface98-140012-A Advanced settings 54Advanced settingsFist time useThe first time you access the EXPLORER 710 you are log

Chapter 4: Using the web interface98-140012-A Advanced settings 552. Click OK.The terminal will now reboot and start up with the factory settingsTo cl

Chapter 4: Using the web interface98-140012-A Advanced settings 56To set up the use of SIM PIN in the terminalTo enable or disable the use of a SIM PI

98-140012-A Getting support 57Chapter 5Maintenance and troubleshooting5Getting supportSupportShould your Cobham SATCOM product fail, please contact yo

Chapter 5: Maintenance and troubleshooting98-140012-A Software update 58Software updateTo upload software using the web interfaceFor information on ho

98-140012-A viiTable of ContentsChapter 1 Introduction to EXPLORER 710General description ...

Chapter 5: Maintenance and troubleshooting98-140012-A Maintenance 59MaintenanceNormal use of the batteryIt is recommended not to partially charge/disc

Chapter 5: Maintenance and troubleshooting98-140012-A Maintenance 604. If you have a third charged battery ready, you can now take out the inserted ba

Chapter 5: Maintenance and troubleshooting98-140012-A Troubleshooting 61TroubleshootingTroubleshooting guideProblem Possible cause RemedyThe EXPLORER

Chapter 5: Maintenance and troubleshooting98-140012-A Troubleshooting 62The display shows Insert SIM.The SIM card is not present. Remove the battery a

Chapter 5: Maintenance and troubleshooting98-140012-A Troubleshooting 63The EXPLORER 710 cannot obtain its position using GPS.There is no GPS signal,

Chapter 5: Maintenance and troubleshooting98-140012-A Troubleshooting 64A Phone connection cannot be established.The interface is disabled in the EXPL

Chapter 5: Maintenance and troubleshooting98-140012-A Troubleshooting 65A LAN connection cannot be established.The interface is off in the EXPLORER 71

Chapter 5: Maintenance and troubleshooting98-140012-A Troubleshooting 66Status signallingMeans of signallingThe EXPLORER 710 system provides two metho

Chapter 5: Maintenance and troubleshooting98-140012-A Log files 67Log filesDiagnostics reportWhen contacting Cobham SATCOM for support, please include

98-140012-A 68Appendix ATechnical specificationsAGeneral specificationsItem SpecificationType EXPLORER 710, BGAN Class 1 terminalMax. IP data rate, Rx

Table of Contents98-140012-A viiiUsing a fixed antenna installation ...18Makin

Appendix A: Technical specifications98-140012-A Battery specifications 69Battery specificationsItem SpecificationBattery type Lithium IonVoltage 10.95

Appendix A: Technical specifications98-140012-A Interfaces specifications 70Interfaces specificationsPower inputConnector pin-outThis drawing shows th

Appendix A: Technical specifications98-140012-A Interfaces specifications 71Phone/Fax interfaceConnector pin-outSpecificationsPin Function1NC2Tip3Ring

Appendix A: Technical specifications98-140012-A Interfaces specifications 72ISDN interfaceConnector pin-outSpecificationsPin Function1NC2NC3Rx+4Tx+5Tx

Appendix A: Technical specifications98-140012-A Interfaces specifications 73LAN interface, 2-portConnector pin-outSpecificationsPin Function1Rx+2Rx-3T

Appendix A: Technical specifications98-140012-A Interfaces specifications 74WLAN access pointSpecificationsUSB (Host) interfaceConnector pin-outSpecif

Appendix A: Technical specifications98-140012-A Detachable antenna 75Antenna interface on transceiverSpecificationsDetachable antennaSpecificationsIte

98-140012-A 76GlossaryGlossaryBBGAN Broadband Global Area Network. A satellite network based on geostationary satellites, delivering data rates of up

Glossary98-140012-A 77IMSO International Maritime Satellite Organisation. An intergovernmental body established to ensure that Inmarsat continues to m

Glossary98-140012-A 78RRF Radio Frequency. Electromagnetic wave frequencies between about 3 kilohertz and about 300 gigahertz including the frequencie

Table of Contents98-140012-A ixThe web interface ...

98-140012-A 79IndexIndexNumerics2-wireconnect a phone, 29connector, 71AAC⁄DC adapter specifications, 70access to settingslimit in web interface, 56adva

Index98-140012-A 80diagnostics reportcreate, 51disable interfaces, 21displayadjusting brightness, 33menu overview, 6not readable, 61disposal, 60Eenabl

Index98-140012-A 81phoneconfigure, 48connect to LAN or WLAN, 27connect to Phone interface, 29connector, 71SIP settings, 27phone call, 31Phone⁄Fax conn

Index98-140012-A 82Wwarranty, 57web interfaceaccessing, 36definition, 36navigating, 38what’s in the delivery, 8WLANautomatic activation of, 47configur