COBHAM Inline Camera Mount Broadcast Versioin Manuel d'utilisateur

EXPLORER 510User manual

Chapter 1: Introduction to EXPLORER 51098-143082-A Features and interfaces of the EXPLORER 510 2The EXPLORER 510 can withstand severe environmental co

98-143082-A 92GlossaryGlossaryAAPN Access Point Name. The Access Point Name is used by the terminal operator to establish the connection to the requir

Glossary98-143082-A 93IIC Industry Canada (French: Industrie Canada) is the department of the Government of Canada with a mandate of fostering a growi

Glossary98-143082-A 94connection between them and then securely transport data packets over the connection. RRF Radio Frequency. Electromagnetic wave

98-143082-A 95IndexIndexAAC⁄DC adapter specifications, 85accessremote, 23access to settingslimit in web interface, 56access using AT commands, 23admin

Index98-143082-A 96Ddatalimits, set, 59log, 37Standard, definition, 20Streaming definition, 20total usage, 38data connectionsstart and stop in web int

Index98-143082-A 97networkcellular or BGAN, 9select startup mode, 47Ppasswordchange, 56disable, 55enable, 55log in, 55log out, 56reset, 45, 81permissi

Index98-143082-A 98Uupdate software, 44, 67USB, 67usagecalls and data, 38USBcharge smartphone or tablet, 27configure, 41connector, 84update software,

98-143082-Awww.cobham.com/satcom

Chapter 1: Introduction to EXPLORER 51098-143082-A Your EXPLORER 510 terminal 3Your EXPLORER 510 terminalEXPLORER 510 overviewThe EXPLORER 510 is a co

Chapter 1: Introduction to EXPLORER 51098-143082-A Your EXPLORER 510 terminal 4User interfacesThe web interface is a built-in web interface for easy c

98-143082-A To unpack and assemble the EXPLORER 510 5Chapter 2To get started2This chapter describes:• To unpack and assemble the EXPLORER 510• To swit

Chapter 2: To get started98-143082-A To unpack and assemble the EXPLORER 510 6What’s in the deliveryThe following items are included in the delivery:•

Chapter 2: To get started98-143082-A To switch the EXPLORER 510 on or off 7To remove the SIM cardTo remove the SIM card, do as follows:1. Loosen the t

Chapter 2: To get started98-143082-A To connect your WLAN-enabled device 8To connect your WLAN-enabled deviceDo as follows:1. Check that the WLAN LED

Chapter 2: To get started98-143082-A To access the web interface 9To access the web interfaceIf you are not using the EXPLORER Connect app, you can us

Chapter 2: To get started98-143082-A To access the network 10Pointing (BGAN)Before pointing the antenna you can use the coverage map below to find you

Chapter 2: To get started98-143082-A To access the network 11To point the antennaTo obtain optimum bandwidth and operating time on the BGAN network, a

98-143082-A iiDocument number: 98-143082-ARelease date: 17 December 2014DisclaimerAny responsibility or liability for loss or damage in connection wit

Chapter 2: To get started98-143082-A To access the network 12For details on how to enable or disable the pointing sound, see To enable or disable the

Chapter 2: To get started98-143082-A To start and stop data connections 13To start and stop data connectionsBy default, you must activate your data co

Chapter 2: To get started98-143082-A To start and stop data connections 14Default data connection typesBy default, the following connections are avail

Chapter 2: To get started98-143082-A To make phone calls over BGAN 15To make phone calls over BGANTo connect a phoneYour smartphone or IP handset can

Chapter 2: To get started98-143082-A To make phone calls over BGAN 16First time SIP setupIf you do not have the EXPLORER Connect app and it is the fir

Chapter 2: To get started98-143082-A External power 17External powerWhen you connect external power to the DC input, the battery is charged while main

Chapter 2: To get started98-143082-A Semi-fixed installation 18Semi-fixed installationYou can mount the EXPLORER 510 on a standard camera tripod. For

98-143082-A BGAN or cellular network 19Chapter 3Operation3This chapter describes daily use and basic setup. For information on configuration, see Conf

Chapter 3: Operation98-143082-A Data connection 20Data connectionRouter functionThe terminal has a router function which routes traffic between the lo

Chapter 3: Operation98-143082-A Data connection 21PPPoE (Point-to-Point Protocol over Ethernet)OverviewYou can establish a PPPoE connection to the BGA

98-143082-A iiiSafety summary 1The following general safety precautions must be observed during all phases of operation, service and repair of this eq

Chapter 3: Operation98-143082-A Data connection 22To configure the connected equipment for PPPoEHow to configure your equipment depends on the type of

Chapter 3: Operation98-143082-A Data connection 23To access the terminal using AT commands1. Connect your computer to the EXPLORER 510 terminal.You ma

Chapter 3: Operation98-143082-A Data connection 24To activate a data connection with an SMSTo be able to activate a data connection on the terminal fr

Chapter 3: Operation98-143082-A Phone calls 25Phone callsCall typesDefinitionThe phone connection can be either a Standard voice connection or a 3.1 k

Chapter 3: Operation98-143082-A Alerts 26To make a call to the EXPLORER 510To make a call to a phone connected to the EXPLORER 510, dial + <Mobile

Chapter 3: Operation98-143082-A Status of the EXPLORER 510 27Status of the EXPLORER 510• EXPLORER Connect app: Select Dashboard to see status informat

98-143082-A 28Chapter 4Configuration4This chapter describes how to use the web interface or the Terminal Access part of the EXPLORER Connect app to op

Chapter 4: Configuration98-143082-A The EXPLORER Connect app 29The EXPLORER Connect appIf you are using a smartphone to configure your EXPLORER 510, y

Chapter 4: Configuration98-143082-A The web interface 30To change the languageWhen you have access to the web interface, if you want to display a diff

Chapter 4: Configuration98-143082-A The web interface 31Icons in the icon barsThe icon bars are always available at the top and bottom of the web inte

Antenna safety instructions98-143082-A ivAntenna safety instructions 2Use only manufacturer supplied antennas.Antenna minimum safe distance: 0.6 mAnte

Chapter 4: Configuration98-143082-A To point the antenna (BGAN) 32To point the antenna (BGAN)Before you can use the BGAN network, you must point the a

Chapter 4: Configuration98-143082-A To enter the SIM PIN in the web interface 33To enter the SIM PIN in the web interfaceDo you need a SIM PIN?If a sm

Chapter 4: Configuration98-143082-A To control data connections from web interface (BGAN) 34To control data connections from web interface (BGAN)The s

Chapter 4: Configuration98-143082-A Status information 35Default data connection typesBy default, the following connections are available:You can use

Chapter 4: Configuration98-143082-A The Control panel 36The Control panelThe Control panel is used for accessing the settings and functions of your EX

Chapter 4: Configuration98-143082-A To use the logs 37To use the logsTo access the logsTo access the Logs, select  and select Logs from the menu. The

Chapter 4: Configuration98-143082-A Battery status information 38Total countersThe total counters show:• Call session totals shows the total duration

Chapter 4: Configuration98-143082-A To set up the interfaces 39To set up the interfacesWLAN interface setupTo configure the WLAN interface, do as foll

Chapter 4: Configuration98-143082-A To set up the interfaces 40The encryption key must normally be a hexadecimal code. However, if you are using WPA-T

Chapter 4: Configuration98-143082-A To set up the interfaces 41USB interface setupNote that the USB interface is a Host interface, primarily used for

About this manual98-143082-A vAbout this manual 3Intended readersThis manual is a user manual for the EXPLORER 510. The manual is intended for anyone

Chapter 4: Configuration98-143082-A To manage smartphones 42To manage smartphonesOverviewThis section describes how to manage smartphones connected to

Chapter 4: Configuration98-143082-A Support features 43Support featuresTo open the Support page, select  (Control panel) > Support.To view the Ale

Chapter 4: Configuration98-143082-A Support features 443. Select Download report.4. Choose a location for the file and save it.To update softwareTo up

Chapter 4: Configuration98-143082-A Support features 45To reset the administrator passwordIf you have forgotten the administrator password, do as foll

Chapter 4: Configuration98-143082-A Terminal settings 46Terminal settingsTo configure the terminal settings, select  (Control panel) > Terminal se

Chapter 4: Configuration98-143082-A Terminal settings 47Power-up mode with external powerYou can set the terminal to automatically power up when exter

Chapter 4: Configuration98-143082-A Terminal settings 48• Cellular if available: The EXPLORER 510 uses cellular network if it is available at startup

Chapter 4: Configuration98-143082-A Terminal settings 492. At Internet connection mode, select Modem mode or Router mode. Router mode is the default s

Chapter 4: Configuration98-143082-A Terminal settings 506. If you want to change the Network mask for the local network of the terminal, type in the n

Chapter 4: Configuration98-143082-A To set up your data connection packages (BGAN) 51To set up your data connection packages (BGAN)To change a connect

98-143082-A viContentsChapter 1 Introduction to EXPLORER 510General description ...

Chapter 4: Configuration98-143082-A To set up your data connection packages (BGAN) 523. Click Click here to create connections.4. Select the connectio

Chapter 4: Configuration98-143082-A To set up tracking 53To set up trackingYou can set up the EXPLORER 510 to report to a server at certain time inter

Chapter 4: Configuration98-143082-A To set up tracking 54• Server port: Port number on the server. Default number is 7474.• Client port: Port number o

Chapter 4: Configuration98-143082-A Advanced settings 55Advanced settingsFirst time useThe first time you access the EXPLORER 510 web interface the ad

Chapter 4: Configuration98-143082-A Advanced settings 56To change the administrator passwordTo change the administrator password, do as follows:1. Log

Chapter 4: Configuration98-143082-A Advanced settings 57To restore factory settingsTo restore the factory settings of the EXPLORER 510, do as follows:

Chapter 4: Configuration98-143082-A Advanced settings 58SIM lockThe SIM lock feature can be used by suppliers to lock your SIM card to a specific prov

Chapter 4: Configuration98-143082-A Advanced settings 59Link monitoringYou can monitor the external IP connection of the EXPLORER 510 system using the

Chapter 4: Configuration98-143082-A Advanced settings 603. Type in the amount of data or time allowed and select the appropriate units.4. Select Enabl

Chapter 4: Configuration98-143082-A Advanced settings 61Remote managementYou can set up the terminal so that it can be controlled from a remote locati

Contents98-143082-A viiTo enter the SIM PIN in the web interface ...33To control data connections from

Chapter 4: Configuration98-143082-A Advanced settings 62Remote access with IP1. From the Remote management page, select Enable access to web server an

Chapter 4: Configuration98-143082-A Advanced settings 634. Enter the password. It can be up to 32 characters long. The characters 0-9, a-z and A-Z are

Chapter 4: Configuration98-143082-A Optional: To set up cellular network for data 64Optional: To set up cellular network for dataThe EXPLORER 510 is a

Chapter 4: Configuration98-143082-A Optional: To set up cellular network for data 65Select  on the tile to change the name or the APN of your cellula

98-143082-A Support 66Chapter 5Maintenance and troubleshooting5SupportContact informationShould your Cobham SATCOM product fail, please contact your d

Chapter 5: Maintenance and troubleshooting98-143082-A Software update 67Software updateTo update software with the web interfaceTo update the software

Chapter 5: Maintenance and troubleshooting98-143082-A Software update 683. Rename the file name to "tt3711a.tiif".4. Remove the USB memory s

Chapter 5: Maintenance and troubleshooting98-143082-A Restore the settings of the EXPLORER 510 69Restore the settings of the EXPLORER 510The EXPLORER

Chapter 5: Maintenance and troubleshooting98-143082-A Maintenance 70MaintenanceNormal use of the batteryIt is recommended not to partially charge/disc

Chapter 5: Maintenance and troubleshooting98-143082-A Troubleshooting 71TroubleshootingTroubleshooting guideProblem Possible cause RemedyThe EXPLORER

Contents98-143082-A viiiApp. B ConformityCE (R&TTE) ...

Chapter 5: Maintenance and troubleshooting98-143082-A Troubleshooting 72The web interface shows Insert SIM.The SIM card is not present. Insert the SIM

Chapter 5: Maintenance and troubleshooting98-143082-A Troubleshooting 73The web interface showsExternal control.The EXPLORER 510 is currently controll

Chapter 5: Maintenance and troubleshooting98-143082-A Troubleshooting 74A LAN connection cannot be established.The cables are not properly connected.C

Chapter 5: Maintenance and troubleshooting98-143082-A Troubleshooting 75Status signallingMeans of signallingThe EXPLORER 510 system provides two metho

Chapter 5: Maintenance and troubleshooting98-143082-A Troubleshooting 76WLAN indicatorEvent messages and status messagesIn the web interface of the EX

Chapter 5: Maintenance and troubleshooting98-143082-A Troubleshooting 77Connection closed. Data or time limit exceeded.The data connection is closed b

Chapter 5: Maintenance and troubleshooting98-143082-A Troubleshooting 78Not registered to the networkThe terminal is not registered on the satellite n

Chapter 5: Maintenance and troubleshooting98-143082-A Troubleshooting 79Satellite signal lostThe system no longer receives a signal from the satellite

Chapter 5: Maintenance and troubleshooting98-143082-A Log files 80Log filesTo create a diagnostics reportThe diagnostic report contains relevant infor

Chapter 5: Maintenance and troubleshooting98-143082-A Log files 81To reset the administrator passwordIf you have forgotten the administrator password,

98-143082-A General description 1Chapter 1Introduction to EXPLORER 5101General descriptionThe EXPLORER 510 is the smallest EXPLORER BGAN terminal ever

98-143082-A 82Appendix ATechnical specificationsAGeneral specificationsItem SpecificationType EXPLORER 510, BGAN Class 2 terminalMax. IP data rate, Rx

Appendix A: Technical specifications98-143082-A Battery specifications (internal battery) 83Battery specifications (internal battery)Interfaces specif

Appendix A: Technical specifications98-143082-A Interfaces specifications 84WLAN access pointUSB (Host) interfaceConnector pin-outSpecificationsItem S

Appendix A: Technical specifications98-143082-A Built-in BGAN antenna 85Built-in BGAN antennaAC/DC adapterItem SpecificationType Directional patch arr

Appendix A: Technical specifications98-143082-A Outline drawing 86Outline drawing51.75202202

Appendix A: Technical specifications98-143082-A Outline drawing 87

Appendix A: Technical specifications98-143082-A Satellite coverage 88Satellite coverageThe EXPLORER 510 uses the Inmarsat I-4 satellites and the Alpha

98-143082-A 89Appendix BConformityBCE (R&TTE)The EXPLORER 510 is CE certified (R&TTE directive). The “Declaration of Conformity with R&TTE

Appendix B: Conformity98-143082-A Japanese Radio Law and Japanese Telecommunications Business Law Compliance. 90turning the equipment off and on, the

The “Declaration of Conformity with R&TTE Directive” will be inserted here when ready